TRAINING POLICY

 

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This policy is to ensure that trainer and trainees are fully aware of their responsibilities and work towards gaining mutual benefits. 

 

Time and Location

 

Courses are carried out from 9:30 am to 5pm on the training date. Please aim to arrive on time as time being late is what you loose, we do not compensate in any way.

 

All courses in Wellington are held at VNZ International Nail & Beauty School – Level 5, Grand Centre Tower, 76 Manners street, Te Aro, Wellington. 

Venues of the courses in other cities will be advised to students.

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Practice Session

 

Practical session differs among different courses. In some courses, apart from learning theory, students practise on live models that we provide. Students are welcome to bring their own models. 

Please contact for more details. 

 

Booking and Payment

 

Booking deposit is now required on every course to secure your place. The rest of the fee must be paid 2 weeks before the course starts. Please contact us to know the exact deposit amount for each course. A credit card will be required at the time of booking and will not be charged unless the aforementioned has occurred. 

Deposit may not be applicable if the student’s booking is at very short notice, thus, full payment for the course will be requested.

 

When you have made an appointment online, it does not mean that your booking is accepted. We might need to review and manually accept or decline your booking. We will email you to advise if your booking is confirmed or declined.

 

If course payments are not paid in full 2 weeks prior to course commencement then the learner will not be allowed to undertake the course and no deferral date will be offered. The student will not be refunded their fees previously paid as they would be deemed a non-attendee.

 

 

Rescheduling, Cancelation, Refund

 

No rescheduling or cancelations by students are accepted for class booking. In case of rescheduling, cancelation or no-show, you will be charged 100% of your deposit as a cancelation fee. 

 

The minimum number of student is required in some classes. If we do not meet the minimum number of student for a class on a specific training date, we might have to reschedule or cancel the class. In that case, we will inform you about the rescheduling or cancelation, and you can either accept or decline to join the class on a rescheduled date. 

 

If you decline to join the rescheduled class or if there is cancelation due to our reason, you will get a full refund. You can also choose to have a private training at a different cost, your deposit will be refunded. The refund process takes up to 7 days. 

 

Note: The trainees have the liability is to complete all the homework required by the trainer.